At Fusion Fitness, we want our customers to be completely satisfied with their purchase made from  We recommend you read our Returns Policy prior to you making a purchase from our website, so you are familiar with our policy on refunds, returns and your legal rights and remedies.

We also recommend you immediately inspect anything that we deliver to you or that you collect from one of our stores to ensure you are completely satisfied.

Your Right to Cancel your Order (Right of Withdrawal)

Subject to the terms set out below, you have the right to cancel your order and return the goods, provided that:

•It is before and up to 14 business days starting from the day after the merchandise are recieved by you.
•The merchandise are in perfect condition.

Prior to returning the merchandise, please contact us on where we will guide you through our returns procedures.

a.You will be responsible for the cost to return the merchandise to us. A full refund of the value of the goods will be made upon our receipt of the returned merchandise.
b.Customised or personalised goods cannot be refunded or exchanged.

This Returns Policy is in accordance with The European Directive on Distance Selling (Directive 97/7/EC) and the European Communities (Protection of Consumers in Respect of Contracts made by means of Distance Communication) Regulations 2001 as amended.


Refunds will be made via the method of payment you used to make your online purchase. Refunds will normally be processed within seven (7) days of receipt of the returned goods (as set out herein) or cancellation of the order.